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Support by email

Send a message with the form below or email us. We reply within 1 business day (Sunday to Thursday).

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We use your name, email and message only to reply, and delete them 12 months after you send them, or sooner if you ask at [email protected]. The data is stored by Cloudflare on our behalf, as described in the privacy notice.

Support email

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What to include

  • Your organisation's name and your account email.
  • What you were trying to do and what happened. The 8-character reference code shown on errors helps us find the request.
  • Do not attach financial documents or personal data to an email.

Personal data requests (PDPA)

For access, correction or withdrawal of consent, email the same address from your account email.